Terms of Service

Effective Date: August 22, 2026

Welcome to AskTheContract. Please read these Terms of Service ("Terms") carefully before using our website, application, or services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms, including the mandatory arbitration provision and class action waiver detailed below. If you do not agree to these Terms, you are strictly prohibited from using the Service.

1. Scope of Service & The "Golden Rule" of Verification

The Service is intended only for users who are 18 years of age or older.

AskTheContract is an independent, automated text-retrieval and document-indexing reference tool driven by artificial intelligence. The Service does not provide legal advice, professional contract interpretation, labor representation, or employment counseling. Your use of the Service does not create an attorney-client relationship, and no one providing the Service is acting as your attorney, agent, or representative.

Because collective bargaining agreements ("Contracts") are highly complex and subject to continuous modifications, side letters, grievances, and distinct operational context, automated systems can make mistakes, overlook updates, or misinterpret nuances. You are strictly required to independently read, cross-reference, and verify the official, current contract language provided by your carrier or union before taking any action, omitting any action, or relying on the Service's output in a scheduling, pay, or safety dispute. Always consult your elected union representatives or Master Executive Council (MEC) for binding contract interpretations.

2. Absolute Non-Affiliation

AskTheContract is completely independent and pilot-funded. It is not endorsed by, sponsored by, officially associated with, or in any way affiliated with any airline carrier (including, but not limited to, Delta Air Lines, United Airlines, UPS Airlines, or Northern Air Cargo) or any labor organization (including, but not limited to, ALPA, IPA, or the Teamsters). All carrier and union names are used solely for identification and reference purposes.

3. Access and Fees

The Service is currently a free, invite-only beta. Access requires an invite or referral code. We do not charge for access, we do not collect or store payment details, and no payment processing is enabled on the Service.

We intend to offer paid subscription tiers in the future. If and when paid tiers become available, the price, the billing frequency, and the renewal and cancellation terms will be disclosed to you before you subscribe. You will never be charged without separately agreeing to those terms first.

Because the beta is free, no fees are owed and no refunds arise. You may stop using the Service at any time, and you may request deletion of your account by contacting us using the details in Section 9 (Contact).

4. Contract Ownership, Intellectual Property & Acceptable Use

The collective bargaining agreements and other contract documents made available through the Service remain the property of their respective owners, including the issuing carriers and labor organizations. AskTheContract claims no ownership of this underlying contract language and reproduces it solely to help users locate, read, and verify their own agreements.

All other elements of the Service — including its software, search and retrieval systems, the selection, organization, and compilation of materials, the user interface, design, and original text — are the property of AskTheContract and are protected by applicable intellectual property laws. You may use the Service only for your own personal reference. You may not copy, scrape, crawl, harvest, redistribute, resell, sublicense, or create derivative products or databases from the Service, its contents, or its outputs.

If you are a rights holder, or are authorized to act on a rights holder's behalf, and you believe your material should not appear in the Service, please contact us at dpakermaker@gmail.com. To help us act quickly, let us know which document is involved and confirm your authority to make the request. We will promptly review and, where appropriate, remove the material, and we are glad to cooperate with legitimate requests.

5. ⚠️ Legal Disclaimer & Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ASKTHECONTRACT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SYSTEM AVAILABILITY, ACCURACY, COMPLETENESS, OR REASONABLE CARE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THE SERVICE WILL CORRECTLY PARSE, RETRIEVE, OR DISPLAY EVERY WORD OR PROVISION WITHIN A DOCUMENT.

IN NO EVENT SHALL ASKTHECONTRACT, ITS FOUNDERS, OWNERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF PAY, LOSS OF SENIORITY, DISCIPLINARY ACTIONS BY AN EMPLOYER, JOB TERMINATION, LOSS OF FLIGHT TIME, CERTIFICATE ACTION, OR FLIGHT DUTY PERIOD (FDP) VIOLATIONS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO ASKTHECONTRACT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE INCIDENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

6. Mandatory Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be settled by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

CLASS ACTION WAIVER: YOU AND ASKTHECONTRACT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. The arbitrator may not consolidate more than one person's claims unless mutually agreed upon.

7. Governing Law and Venue

These Terms, your use of the Service, and any legal disputes arising out of them shall be governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law principles. Any in-person arbitration or permitted court proceeding shall take place in Anchorage, Alaska; however, at your election, arbitration may instead be conducted remotely by telephone, videoconference, or written submissions.

8. Modifications to Terms

We reserve the right to alter pricing, modify feature sets, or update these Terms at any time. Continued use of the Service following the posting of updated Terms constitutes your explicit acceptance of those changes.

9. Contact

Questions about these Terms, account deletion requests, and contract-removal requests may be sent to dpakermaker@gmail.com.