At AskTheContract ("we," "our," or "us"), we understand that privacy and data isolation are critical for line pilots. This Privacy Policy outlines how we collect, handle, process, and protect your information when you use our Service.
Account Information: When you register, we collect your email address and basic authentication tokens to authorize your access and track your active subscription tier.
Query Logs: When you ask a question, we send it to our Large Language Model (LLM) sub-processors to generate your answer. We retain the questions submitted to the Service and the answers it returns in order to operate, monitor, and improve the Service. We do not associate these stored questions and answers with your individual account or identity, and we do not maintain a per-user history of the questions you personally ask.
Payment Information: Paid subscription payments are processed by our third-party billing provider, Stripe. We do not store, view, or process raw credit card or financial account numbers on our servers.
We maintain a strict stance on data isolation. We do not sell, rent, trade, share, or disclose your personal information or search queries to your airline's corporate management, your labor union, or third-party advertising networks. We do not build or keep a personal history of the questions you ask that is tied to your identity.
To generate answers and operate the Service, we rely on reputable third-party providers that process data on our behalf. This includes leading AI providers (such as OpenAI and Anthropic) that receive your questions in order to generate answers, along with infrastructure providers for hosting, database storage, and email delivery. Under these providers' applicable terms, your queries are not used to train their general, public models.
We deploy standard software industry safeguards to secure your account credentials and encrypted tokens. However, no data transmitted over the internet or hosted via cloud storage can be guaranteed to be completely impenetrable. We explicitly disclaim any liability for unauthorized access, security breaches, data leaks, or malicious hacks.
You may access, update, or correct your account information at any time through your account settings. You may also request deletion of your account information (see Section 6).
Depending on where you live, you may have additional rights over your personal information — such as the right to access, delete, or restrict the processing of your data, and the right not to be discriminated against for exercising those rights. To make any such request, contact us at dpakermaker@gmail.com. We do not sell your personal information.
We retain your account information only as long as your account remains active. You may request deletion of your account information (such as your email address) at any time by contacting us at dpakermaker@gmail.com. Because we do not keep a record of which questions you personally asked, there is generally no individual search history tied to your account to delete. The questions and answers processed by the Service are retained only in a form that is not linked to your identity, to help us operate and improve the Service.
The Service is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date shown above. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
For privacy questions or requests, contact us at dpakermaker@gmail.com.